Now that you've
read the "Gender and NonVerbal Communication" article,
do you agree with the differences shown above? Why or why not?
By knowing how people "generally" respond to different
types of situations and body language, you can practice possible
ways of dealing with people and dealing with conflicts. Think
of some of the difficult situations that you have encountered
in your own life: problems with your family, a coworker,
your boss, or even a stranger. Did you feel comfortable or skilled
in trying to solve the conflict? If you didn't, you may find some
of the skills and strategies discussed in this section helpful.
or Flight Response
are three responses that can be made to a conflict or disruptive
This program was developed
by the West Virginia State Department of Education, the West Virginia
Workplace Education Program, and the Regional Education Service
Agency (RESA) V.