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If you have questions about WVDE data or need help with any problems encountered while using ZoomWV, please send an email to ZoomWV@help.k12.wv.us. A representative from WVDE will respond to your help request as quickly as possible.

To ensure that your help request is processed and addressed quickly, please provide the following information in your email:

  • Your name and contact information
  • A description of your question or the problem you are experiencing
  • The type of web browser you were using while experiencing the problem
  • A web link to the problem page

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