Projects - Communication Modules

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Projects for Level 2

Essentials of Leadership 110

Location: ToolingU.com

This class describes the basic responsibilities of a leader and gives helpful ideas about how to gain the respect and trust of others. Includes an Interactive Lab.

Managing the Diverse Workplace 210

Location: ToolingU.com

This class describes the issues surrounding diversity in the modern workplace, as well as describing some employer responsibilities in regards to diversity management. Includes an Interactive Lab.

Team Leadership 160

Location: ToolingU.com

This class teaches the basics of effectively leading a team, including picking team members and resolving conflicts. Includes an Interactive Lab.

Working with Your Customer

Location: TechSteps.com

Learn how to use customer-service techniques related to your chosen career path by scripting "bad," "better," and "best" responses to customers and creating scenarios for a Choose the Best Response game.