Educator Evaluation Support Contacts

This page is dedicated to providing educators with contact information regarding the Educator Evaluation System. If you have questions about the evaluation process, questions about WVEIS, or are experiencing difficulties using the system, please submit your questions to the appropriate contacts using the escalation paths outlined below. To ensure that issues are handled in the most efficient manner, please do not by-pass the escalation paths.


WVEIS Interface Questions

For information about using the WVEIS Educator Evaluation Menu item, or in instances where the application returns unexpected results or error conditions, questions should be escalated as follows:


For WVEIS Interface Support Contacts - Click Here


Procedural / Evaluation Model Questions

For information about the process of completing the evaluations, rubrics, how the components are to be used, etc., questions should be escalated as follows:


For Procedural / Evaluation Model Support Contacts - Click Here



VPN Account (WVEIS from Home) Questions

New VPN accounts may be requested by visiting, or by emailing Eric Burgy at with a subject line of "Home Access". If a user has difficulty with an existing account, questions should be escalated as follows:


For VPN Account Support Contacts - Click Here



All Other Questions

If after following the escalation paths outlined above you still have questions, WVDE has established a Helpdesk service which may be accessed by emailing or calling 1-866-983-4798.