In the previous exercise above, Don,
Sarah, and Randy had a problem that needed to be resolved. When
you work as a team you need to listen to all points of view, explore
all the options discussed, and then come to a consensus and determine
the manner in which you will resolve the problem.
Sometimes the best way to begin to solve a problem when working
in a group is to brainstorm. Brainstorming is a group problem solving
technique. All members of a team will "throw out" ideas
on how to achieve a goal or solve a problem. All of the suggestions
are written down. After all the ideas have been voiced, a discussion
begins weighing the pros and cons of each suggestion. Interpersonal
skills come into play here. Interpersonal skills allow individuals
to work together. After the discussion ends, the group votes and
determines which ideas are the most appropriate. In other words,
they come to a consensus.
Consensus occurs when you listen to all points of view, explore
all of the options offered by the group and then all come to a mutual
decision. Yes, there is give and take involved but hopefully everyone
will be at least somewhat happy with the outcome. Some possible
examples where teamwork would occur in the workplace would include
planning a work sports team, working on a bonus or reward system,
or just working on an assembly line. Can you think of other times
when you would have had to use teamwork skills?
In this module, you have learned about
working productively in a team. You have learned definitions, key
concepts, and completed activities designed to help reinforce the
key concepts. Another job well done! Now it is time to try the Working
Productively Post Test. Please see your Workforce Development Center
to obtain the post test.
This program was developed
by the West Virginia State Department of Education, the West Virginia
Workplace Education Program, and the Regional Education Service
Agency (RESA) V.