take a look at the situation described below:
has worked at a liquor store for several months. As he has
grown more familiar with the store and his coworkers, he has realized
that bottles are being removed from the shelves at night while the
store is closed. He doesn’t understand why until one night
he notices that Jim, a fellow employee, is slipping one of the bottles
into his lunch box. He is surprised. Jim is a fun coworker,
and their employer obviously trusts him. From that moment
on, Larry keeps his eye on Jim, and discovers that this is a weekly
occurrence. Larry has a challenge.
problem is that bottles are being removed from the shelves at
are some possible options that Larry should consider to
try and solve the problem?
he could confront Jim and tell him he has seen the theft or
he could speak with the manager about the problem. These are
not the only two options available to Larry. Try to think about
at least one other option Larry might have to solve the problem.
situation described above is one you might actually experience in
the workplace. However, the problem solving skills you will learn
in this section can be applied to any situation to help find a solution.
If you follow these steps in order, you will be better equipped
to solve any problem you might run across.
This program was developed
by the West Virginia State Department of Education, the West Virginia
Workplace Education Program, and the Regional Education Service
Agency (RESA) V.