the following self-evaluation to discover your own listening habits:
yes YES if the statement is true for you most of the time. Choose
NO if the statement is not true for you most of the time.
I allow the other
person to finish what s/he is saying before I speak.
I pay attention
even when I do not like the speaker.
I easily ignore
distractions when I am listening.
I can easily remember
what other people say to me.
I ask the speaker
questions when I do not understand something.
I look at people
when they are talking to me.
I do not do other
things when I am listening.
I keep listening
even when the message is too complicated.
I ignore behavior/
appearances that bother me and listen to what the speaker is saying.
Your YES answers indicate that you already have some active listening
skills. In other words, you are actively involved in the communication
process. You take responsibility for understanding the speaker’s
Your NO answers show that you could use improvement in some areas
of active listening. Will you become an active listener overnight?
Definitely not, but with practice you can improve your listening
This program was developed
by the West Virginia State Department of Education, the West Virginia
Workplace Education Program, and the Regional Education Service
Agency (RESA) V.