communication skill is more important than listening. We spend
more time listening than doing any other activity except breathing.
Unfortunately, we listen with only 25% of our potential.
Listening for understanding is an attitude. Your effectiveness
personally and at work depends a great deal on your ability
to listen. The listener’s purpose is to get a clear picture
of what the speaker is saying. Your effectiveness as a listener
is revealed in the same way as the speaker's message: through
your eyes, facial expressions, voice, emotions and words.
This program was developed
by the West Virginia State Department of Education, the West Virginia
Workplace Education Program, and the Regional Education Service
Agency (RESA) V.