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Dealing with Difficult Situations Communication can occur either verbally (words) or non-verbally (body language, gestures, etc.). In some instances, a message is being conveyed through spoken words, but the sender's "body language" seems to contradict the message. When non-verbal messages conflict with spoken words, we tend to look more favorably at message the body language is sending over the spoken words.  Being able to “read” non-verbal gestures and signals is a highly practical and valuable communication skill.  You need to learn the  body language that you use yourself unconsciously and also the non-verbal messages you receive from others through the use of body language. 

Gender and Non-Verbal Communication

Studies have proven that there are differences between the non-verbal communication of males and females.

Click on the file folder below to open and print the resources sheet, "Gender and Non-Verbal Communication." The sheet contains some differences between males and females regarding non-verbal communication.  Each example is based on at least one research study, most on two or more.  Some differences are dependent on age and culture. 

Remember, these studies are based on tendencies and cannot predict individual behavior.

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Click here to open the file! Gender and Non-Verbal Communication (open and print this file for your resource folder)

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This program was developed by the West Virginia State Department of Education, the West Virginia Workplace Education Program, and the Regional Education Service Agency (RESA) V.